In this client spotlight, we had the pleasure of speaking with the team at Carr Bank Wedding Venue, a remarkable estate with deep roots in Mansfield’s history. Originally built in 1805 and once home to the Duke of Portland, this stunning venue has been thoughtfully renovated to host weddings and special events. Since opening its doors, Carr Bank has seamlessly blended its historical charm with modern elegance, making it the perfect backdrop for unforgettable celebrations.
Tell Us About Your Business!
Who are you, what do you do, what’s your history, where did it all start?
Carr Bank House, now Carr Bank Wedding Venue, was built around 1805 by the Stanton family. The estate was later sold to the 4th Duke of Portland, who played a key role in shaping Mansfield. The Allotment Commissioners leased land from the Duke, creating the town's first public park. After WWI, the 6th Duke sold the house and grounds to establish a memorial park. The war memorial was unveiled on 4th August 1921, and the park opened to the public in 1924.
We have now taken over this beautiful house and transformed it with a modern twist to accommodate those looking to host unforgettable events. Primarily a wedding venue, we have hosted over 100 weddings since 2022. We also welcome other events, including parties, corporate gatherings, and wakes.
Our venue features a stunning ceremony room, perfect for exchanging vows. The elegant ballroom is ideal for a wedding breakfast during the day and transforms into a lively dance floor for evening celebrations. Guests can enjoy a fully stocked bar offering the finest drafts, cocktails, and spirits. For those needing overnight accommodations, we provide seven luxurious rooms upstairs, ensuring comfort and convenience for your guests.
What Is Your Main Challenge and How Do You Overcome It?
What problem do you solve or what service do you offer customers?
At Carr Bank Wedding Venue, our main challenge is ensuring that every event we host is unique and perfectly tailored to our clients' visions. Each wedding and event has its own set of requirements and expectations, making it crucial to deliver personalised service and meticulous attention to detail.
To overcome this challenge, we focus on a few key areas:
Personalised Planning: We work closely with our clients from the initial consultation to the event day, understanding their specific needs and preferences. Our dedicated event coordinators are always on hand to offer guidance and support, ensuring a seamless planning process.
Flexible Spaces: Our venue offers versatile spaces that can be adapted to suit various themes and sizes of events. Whether it's an intimate ceremony in our beautiful ceremony room or a grand celebration in our elegant ballroom, we can customise the setup to meet our clients' needs.
Comprehensive Services: In addition to providing a stunning venue, we offer a range of services to simplify the planning process for our clients. This includes catering options, bar services with a selection of the finest drafts, cocktails, and spirits, and luxurious overnight accommodations for guests.
Attention to Detail: We pride ourselves on our attention to detail, ensuring that every element of the event is meticulously planned and executed. From the décor to the menu, we strive to exceed our clients' expectations and create unforgettable experiences. Our event coordinator's job is to make sure the venue is perfect for you, ensuring your event is exactly how you want it, from the food and drinks to the colour scheme and overall look of the venue.
By addressing these challenges with a proactive and client-focused approach, we solve the problem of creating memorable, stress-free events. Our comprehensive services and personalised attention ensure that our clients can relax and enjoy their special day, knowing that every detail has been taken care of.
What Advice Would You Give to Businesses Like Yours?
Put the Client First: Ensure that every event, whether a wedding or party, is memorable and tailored to the client's needs and preferences.
Engage on Social Media: Share real weddings, testimonials, and behind-the-scenes content to build a community and attract couples.
Cultivate Strong Supplier Relationships: Develop and maintain positive relationships with suppliers to ensure seamless events and high-quality service.
How Do You Make Your Customers Feel Special and Understood?
At Carr Bank, we cherish the opportunity to connect deeply with our clients, especially for weddings. We delight in hearing their unique love stories, how they met, and the details of their lives. Building this personal connection is crucial, as it fosters the trust needed for us to plan their perfect day with confidence.
Our coordinators often become so emotionally invested that they may even shed a tear as they witness the couple exchange their vows and celebrate their union, having been part of their journey from the very beginning.
What Print Products Do You Order From Us?
How Have They Brought You Success?
We’ve ordered a variety of print products from you, including bar menus, business cards, brochures, and more. These high-quality prints have significantly contributed to our success. They enhance the professional image of our business, helping us stand out in a competitive market. When we send a brochure home with a couple, the premium quality of the print reflects our commitment to excellence, making a lasting impression and ensuring that the brochure is valued and respected.
What Are Your Top Print Tips for Other Creators and Businesses?
For other creators and businesses, my top print tip is to always opt for professional printing rather than using a household printer. High-quality, professionally printed materials elevate your business’s image and convey a level of professionalism that a home printer simply can’t match. Investing in professional printing ensures that your materials look polished and impressive, helping you make a strong, positive impression on clients and customers.
Why Do You Choose To Print With instantprint?
We choose instantprint because their prices are unbeatable and the quality is consistently excellent. Additionally, their customer service stands out; on one occasion, when an order was delivered late, we received a generous apology in the form of a large chocolate bar. This kind of thoughtful gesture is something we haven’t experienced with other businesses, and it demonstrates their commitment to going above and beyond for their customers.
Why Do You Use Print Marketing Alongside Digital Marketing?
We use print marketing alongside digital marketing because it provides a tangible presence in our business where people come and go daily. Having print materials readily available allows visitors to see and engage with them directly. Additionally, we prefer to give brochures in person rather than sending them digitally. This way, clients receive a high-quality, physical piece they can browse through, making a stronger and more memorable impression than a digital file.
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